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Santander suffers customer data leak in Chile

The Santander group reported that it suffered a data leak that is related to its clients, employees and former employees of the firm in Spain, Uruguay and Chile. The rest of the company’s markets and businesses would not have been affected by this “unauthorized access” that the company reported.

“Grupo Santander has recently become aware of unauthorized access to an entity’s database hosted by a supplier. The bank immediately implemented measures to manage the incident, including blocking access to the database and strengthening fraud prevention to protect customers.”, he explained in a statement.

Furthermore, Santander commented that, despite the violation of its security systems, the most sensitive information for the bank and its clients would not have been compromised.

Grupo Santander suffers a leak of customer data throughout the world and among the affected operations is Chile

“In the database There is no transactional information or internet banking access credentials or passwords that allow you to operate with the bank. Santander’s operations and systems are not affected and customers can continue to operate safely,” he assured.

Meanwhile, in its communication to clients in Chile, Santander reiterated that “it is important to highlight that there is no information on compromised passwords and keys, which is why client funds are safe.”

Santander also commented that It is already contacting those affected by the leak and has already reported the incident to the authorities.

We have timely notified regulators and security forcesand we will continue to collaborate with them,” Santander concluded in its statement.

Through its official channels, the company also assured that it will continue to report on the evolution of this case “in the event of any relevant development that occurs in relation to this matter.”

Meanwhile, in its communication with customers, the company took advantage of the opportunity to remember the security measures. Do not share security keys in any case and certify that the bank link is secure were part of the recommendations.

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